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FAQ / Frequently Asked Questions - MERLIN1


Are MERLIN1 flights flown by 1 or 2 pilots?

All MERLIN1 flight operations are conducted with 2 pilots working together in a crew environment.

How do I schedule a flight?

​Click the “Book Flight” tab or send us a message through the “Contact” tab on our website MERLIN1.com

What if I want to share the flight hours I purchased with family, friends or colleagues?

You own your flight hours, use them however you like!

If I sign up today, when will my aircraft be available?

The same day!

As a customer, if a plane requires maintenance, am I liable for the cost?

No. The only variable when it comes to pricing is based on which aircraft you select. There are no hidden fees!

If my travel plans take me out of town overnight, do I incur additional costs?

On each trip, you can reserve the airplane for up to 3 nights and 4 days without additional costs, except crew expenses.

Can we fly with our pets?

We love pets, they are part of the family. MERLIN1 will provide them a fantastic experience as they fly in the cabin with you. Please let us know if there are any special requirements—we want you to have a perfect flying experience.

Will I get a pat-down from TSA?

NO! Drive right up to your plane and walk right on. We’ll have you airborne within minutes and a car will be waiting for you plane side upon landing.

Can I travel outside of the United States on MERLIN1?

Absolutely! As of June 2022, per CDC guidelines, you no longer need proof of a negative COVID test to enter the United States, therefore passengers are no longer required to take a COVID test. Don’t forget your passport!

What are the runway requirements for MERLIN1 aircraft?

We’ll verify that every airport on your itinerary meets all appropriate flight requirements including runway lengths and amenities. The short answer is, at sea level, we require 5,000 feet of paved runway for all our Cessna 650 Citation III.

Which FAA regulation does MERLIN1 operate under?

All MERLIN1 flights operate under 14 CFR Part 135.

What if I have additional questions?

Please don’t hesitate to call us at 210.777.6839 or email us at charters@MERLIN1.com We can’t wait to hear from you!